Payment Policy

At Madolights, we want your checkout to be simple and secure.

1. How We Accept Payment

We process all payments through Stripe. You can pay using Credit and Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Diners Club

Digital Wallets:

  • Apple Pay
  • Google Pay


2. Security

Stripe handles your payment directly using industry-standard encryption. Madolights never sees or stores your full card details. Your financial information stays between you and Stripe.

3. How to Pay

  • Add your item to the cart.
  • Enter your billing and shipping details at checkout.
  • Choose your preferred payment method — card or digital wallet — through Stripe's secure form.
  • Complete your purchase.

You will receive an order confirmation email as soon as your payment is successful.

4. Pricing and Currency

All prices on our website are displayed in British Pounds Sterling (GBP). The amount you see at checkout is the exact amount charged to your card or wallet. If your card is issued in a different currency, your bank or card issuer may apply their own conversion rate or fees. We do not control these charges.

5. Failed or Declined Payments

If your payment is declined, your order will not be processed. Please check your card details or contact your bank. You can try again with the same or a different payment method. We do not store failed payment information.

6. Questions?

For any questions contact us:

Customer Service Hours

  • Monday – Friday: 09:00 – 18:00 (GMT+1)
  • Saturday – Sunday: 10:00 – 15:00 (GMT+1)

Response Time: Within 24 hours